Refund Policy

Last updated: October 23, 2026

At LegalSway LLC (“LegalSway,” “we,” “us”), we stand behind the quality of our services. This Refund Policy explains when refunds are available and how to request one.

1. Service Fees vs. Government Fees

Our pricing has two components:

• Service fees: The fee you pay LegalSway for our work (preparation, filing, consultation). This is what our refund policy covers.
• Government filing fees: Fees paid directly to government agencies, trademark offices, or state authorities. These are non-refundable once submitted, as they are collected by third parties.

2. Full Refund — Before Work Begins

If you cancel your engagement before we have started any work on your matter (no documents prepared, no filings initiated, no applications submitted), you are entitled to a full refund of your service fee.

3. Partial Refund — Work in Progress

If you cancel after we have begun work but before filing or submission:

• We will refund the portion of the service fee for work not yet completed
• Fees for work already performed (document preparation, research, consultation time) are non-refundable
• We will provide a clear breakdown of completed vs. remaining work

4. No Refund — After Filing or Submission

Once we have submitted your application, filing, or documents to a government agency, trademark office, or other authority:

• Service fees are non-refundable, as our work is complete
• Government fees are non-refundable, as they have been paid to the relevant authority
• This applies even if the application is refused, rejected, or opposed — the outcome of government processing is outside our control

5. Specific Service Policies

Company Formation

Refundable before state filing is submitted. Non-refundable after formation documents are filed with the state authority.

Trademark Registration

Refundable before the trademark application is filed with the relevant IP office. Non-refundable after filing, regardless of examination outcome, opposition, or refusal.

ITIN/EIN Applications

Refundable before the application is submitted to the IRS. Non-refundable after submission.

Tax Filing

Refundable before the return is filed. Non-refundable after the return is submitted to the IRS or HMRC.

Consultation

Free initial consultations carry no fee. Paid consultations are non-refundable after the consultation has taken place.

6. How to Request a Refund

To request a refund, contact us within 14 days of your payment:

• Email: contact@legalsway.co
• WhatsApp: +1 (202) 202-3479

Include your name, the service you purchased, and the reason for your refund request. We will respond within 3 business days with a decision and, if approved, process the refund within 7-10 business days via the original payment method.

7. Exceptions

We may make exceptions to this policy at our discretion in cases of documented service failure on our part. If you believe our work was materially deficient, contact us and we will review your case.

8. Contact

For questions about this Refund Policy, contact us at:

LegalSway LLC
Email: contact@legalsway.co
WhatsApp: +1 (202) 202-3479
Website: legalsway.co